The shelter programs first provide safe, decent, and welcoming housing along with nutritious meals.  In addition, a wide range of services are provided in the main shelter programs with the focus on helping residents address challenges in their lives and begin working toward a return to appropriate permanent housing and greater self-sufficiency.  (The services provided are described in the Support Services section.)  Primary funding for support of shelter operations and services is provided through government contracts with matching and supplemental funding provided through funds raised from the community.

       Mondloch House I – Mondloch House I provides shelter for eight single adults who are chronically homeless and have significant mental health needs.  MHI uses a “housing first” approach, seeking to build trust and engagement so that residents will cooperate in seeking mental health assessment and treatment.  The facility is owned by the Fairfax County Redevelopment and Housing Authority and operated under a contract with Fairfax County Department of Family Services.  
       The original Mondloch House shelter program was housed in an old farm house, purchased and renovated by the founders of New Hope Housing in 1978.  It was the first homeless shelter in Fairfax County.  The original farmhouse shelter was replaced by a newly constructed facility opened in 2000.  Mondloch House was named in memory of Robert Mondloch, one of the agency’s founders and its first Treasurer.

       Mondloch House II – Mondloch House II is a 45-bed family shelter.  Typically 15 to 17 families are in residence at any given time.  Originally built in 1983, the shelter was expanded to its current capacity in 1991.  The facility is owned by the Fairfax County Redevelopment and Housing Authority and operated under a contract with the Department of Family Services.

       Eleanor U. Kennedy Shelter – The Kennedy Shelter is a 50-bed shelter for single adults, with space for up to 38 men and 12 women.  The shelter represents a unique partnership between the U.S. Army at Fort Belvoir, Fairfax County, and New Hope Housing.  The shelter is located on the Fort Belvoir grounds, housed in a historic building that was renovated in 1986 for use as a shelter, and is leased to Fairfax County.  New Hope Housing operates the shelter under contract with the Department of Family Services.  Many command units at Fort Belvoir continue to provide equipment, supplies, and volunteer services in support of the Kennedy Shelter.
       Originally opened as the South County Community Shelter, it was renamed in honor of Eleanor U. Kennedy, a community leader who spearheaded the founding of New Hope Housing and served on its Board of Directors for many years.  Mrs. Kennedy is now Chair Emeritus of the New Hope Housing Board of Trustees.

       Emergency Overflow Unit at the Kennedy Shelter – A year-round emergency, walk-in shelter that operates from 4:00 pm to 7:00 am daily, the Overflow Unit is housed in a trailer on the grounds of the Kennedy Shelter.  Residents in the Overflow Unit are not required to comply with case management and other shelter program requirements in place in the main shelter.  The unit serves 11 men and 5 women in non-winter months, with an additional 10 beds provided in winter.  On very cold nights, added cots or mats are provided in the main shelter building’s dining hall or lounge so that a “no turn-away” policy accommodates all who seek shelter.

       Falls Church Winter Shelter – A 12-bed emergency, walk-in shelter in the Falls Church community that operates from December 1 through the end of March.  The shelter serves 10 men and 2 women.  Similar to the Kennedy Overflow Unit, the shelter provides housing and food, but not direct services; referral to services in the community are provided.  The shelter is operated under contract with The Friends of Falls Church.

       Ventures in Community Hypothermia Outreach Program (VIC-HOP)  – A 25-bed emergency winter shelter program located at Rising Hope United Methodist Mission Church, coordinated by New Hope Housing and staffed largely through volunteers from 12 faith communities that participate in VIC. One of two new winter shelter programs funded by Fairfax County beginning 2005-06 to ensure that anyone living "on the streets" might find shelter during the coldest period of the year.